Effective Date: July 1, 2026
Northeastern Insurance Agency (“Agency,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us electronically. This Privacy Policy and Terms of Use describe how we collect, use, share, and safeguard personal information obtained through our website, and the terms governing the use of this website. By accessing or using this website, you agree to the practices described in this policy and the terms set forth below.
Northeastern Insurance Agency may collect personal information that you voluntarily provide when requesting an insurance quote, submitting information through an online form, requesting policy service or policy changes, contacting our agency by email or telephone, or otherwise communicating with us regarding insurance products or services. Depending on the request, the information collected may include your name, mailing address, email address, telephone number, date of birth, driver’s license information, vehicle information, property information, insurance history, claims history, policy information, and business information in connection with commercial insurance inquiries. This information is used to evaluate insurance eligibility, obtain insurance quotes, provide insurance services, and communicate with you regarding your inquiry or policy.
When you visit our website, certain technical information may be collected automatically. This may include your Internet Protocol (IP) address, browser type and version, device type, pages viewed, date and time of visits, referring websites, and interactions with website content. This information helps us analyze website usage, improve website functionality, and enhance the user experience.
Information collected through our website may be used for several purposes including providing insurance quotes, comparing insurance products from multiple insurance carriers, servicing insurance policies, responding to inquiries, improving website performance and functionality, communicating with customers and prospective customers, and complying with applicable legal and regulatory obligations.
When you request an insurance quote, insurance carriers may obtain information about you from third-party consumer reporting agencies as permitted by law. These reports may include information such as motor vehicle records, prior insurance claims history, property history reports, and credit-based insurance scores where permitted by law. Such reports are used by insurance carriers solely for underwriting, eligibility determination, and insurance rating purposes.
Information submitted through quote forms or contact requests may be routed internally to a licensed insurance agent or representative within Northeastern Insurance Agency. Routing decisions may be based on factors such as the type of insurance requested, geographic location, internal service assignments, and agency workflow processes. This process helps ensure that inquiries are handled by an appropriately licensed professional.
Northeastern Insurance Agency does not sell personal information. However, personal information may be shared with insurance companies and underwriting partners for the purpose of obtaining quotes or placing coverage. We may also share information with service providers that assist us in operating our business. These service providers may include insurance rating system providers, customer relationship management platforms, website hosting providers, analytics providers, marketing technology platforms, and communication service providers. Such providers are required to maintain appropriate safeguards and may only use information for purposes related to providing services to our agency. Personal information may also be disclosed if required to comply with applicable laws, regulations, subpoenas, or legal processes.
Information submitted through online quote forms may be processed through third-party insurance technology platforms that assist our agency in generating insurance quotes, transmitting underwriting data, or managing customer relationships. These platforms process information solely on behalf of our agency and in connection with providing insurance services.
Our website may use cookies and similar technologies to improve website performance, analyze visitor behavior, and support marketing or advertising activities. Cookies are small data files stored on your device that allow websites to operate efficiently and recognize returning visitors. You may disable cookies through your browser settings, although some website functionality may not operate properly if cookies are disabled.
Our website may also utilize analytics or advertising technologies to better understand how visitors interact with the website and to improve marketing effectiveness. These technologies may collect information such as pages visited, time spent on pages, click activity, and referral sources. Information collected through these technologies is typically aggregated and is not intended to personally identify individual visitors.
Some web browsers transmit “Do Not Track” signals to websites. Because there is currently no universally accepted standard for responding to such signals, our website may not respond to Do Not Track signals transmitted by browsers.
Northeastern Insurance Agency implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and absolute security cannot be guaranteed.
Personal information is retained only for as long as necessary to provide insurance services, maintain appropriate business records, and comply with applicable legal and regulatory requirements. Certain insurance records may be required to be retained for specific time periods under insurance regulations or other applicable laws.
Our website may contain links to third-party websites or external services. Northeastern Insurance Agency is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Submission of information through this website or through any online quote request form does not constitute the binding of insurance coverage. Insurance coverage cannot be bound, altered, or confirmed until a licensed representative of Northeastern Insurance Agency communicates directly with you and the insurance carrier formally accepts the risk. Any descriptions of insurance products on this website are provided for informational purposes only and do not modify the terms, conditions, limitations, or exclusions of any insurance policy.
Insurance quotes provided through our website or by our agency are estimates based on the information provided at the time of the request. Final premiums, eligibility, and coverage terms are determined solely by the insurance carrier following underwriting review. Coverage availability, eligibility, and pricing may change if the information provided is incomplete, inaccurate, or changes prior to policy issuance.
By submitting information through this website, you consent to being contacted by Northeastern Insurance Agency through various communication methods, including email, telephone, text message, or other electronic communications. These communications may be used to respond to quote requests, provide insurance information, or service existing policies. You may opt out of certain communications at any time.
You are responsible for ensuring that all information submitted through this website is accurate and complete. Providing inaccurate or incomplete information may affect the availability, pricing, or validity of insurance coverage. Northeastern Insurance Agency is not responsible for consequences arising from incorrect or incomplete information submitted through online forms.
Users of this website agree not to use the website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website. Users may not attempt to gain unauthorized access to any portion of the website, servers, or systems connected to the website.
All content on this website, including text, graphics, logos, icons, images, design elements, and layout, is the property of Northeastern Insurance Agency or its licensors and is protected by applicable copyright and intellectual property laws. No content from this website may be copied, reproduced, distributed, modified, transmitted, or used without prior written permission.
While we strive to maintain the accessibility and proper functioning of our website, we do not guarantee uninterrupted or error-free operation of the website. Northeastern Insurance Agency reserves the right to modify, suspend, or discontinue website functionality at any time without notice.
To the fullest extent permitted by law, Northeastern Insurance Agency shall not be liable for damages arising from the use of this website or reliance on information contained on this website. Users should consult directly with a licensed insurance professional regarding specific insurance needs and coverage questions.
Depending on your state of residence, you may have rights regarding your personal information. These rights may include requesting access to personal information maintained about you, requesting correction of inaccurate information, requesting deletion of certain personal information, or requesting information regarding how personal data is used. Residents covered by laws such as the California Consumer Privacy Act may exercise applicable rights by contacting our agency.
This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under the age of 13, such information will be deleted.
Northeastern Insurance Agency is a licensed insurance producer. Licensing information is available upon request. Insurance products and services may not be available in all states.
Northeastern Insurance Agency may update this Privacy Policy and Terms of Use periodically to reflect changes in business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy and Terms of Use or how personal information is handled, please contact:
Northeastern Insurance Agency
[Agency Address]
[City, State ZIP]
[Phone Number]
[Email Address]